We are creating this page to help you get quick answers to common questions. This page will be updated as we get new questions so keep E-mailing them in.

Question: I have had trouble loading the program, how do I load it?

Answer: Some users report problems installing from floppy disk. We believe that this is a Windows install program error, so we have designed an install program to correct any problems that you might have experianed. This install program is included in version 4.1.1. the newest version will be shipped on CD disk to accomidate the larger size of these added features.

We recommend that you upgrade to the newest version which has a auto-install program that installs fast and reliably. This is a free version upgrade for all PIM owners. Since all you pay for is S&H, we highly reccomend that you upgrade.

Question: How do I get the newest version?

Answer: If you currently own PIM, please click on over to our registered owners area for more information on upgrades and the new 'Enhanced' version of PIM.

Question: I heard that I can get the 'Enhanced' version of PIM for free, what are the details?

Answer: If you currently own PIM, and are interested in contributing some of your plays to other lacrosse coaches that are new to the sport or to those that want to improve their coaching, then Haute Stick is offering a free upgrade to all those that submit plays. The required amount is:

• 10 Drills
  
• 10 Plays
  
• 10 Special Plays (man-up, mans down, clears)
  
• 10 Recomendations:

These are your 10 best reccomendations on lacrosse in general. Give us your views on how to be a better coach, on how to build better team moral or on how to motivate a winning team. Anything that you can suggest to both the new or the professional lacrosse coach.

Please send a broad range of plays. We don't need a million different versions of the three-man weave. We will mark plays to refect their author and team. We want to make sure that credit is given to all plays created. Plays will be placed in folders based on author and type of play.

These plays will also be posted on the website so check back frequently as we develop the plays database.

please click on over to our registered owners area for more information on upgrades and the new 'enhanced version' of PIM.

Question: Where can I buy a new copy of the program?

Answer: Currently our only Authorized Dealer that supports PIM version 4.1.1 is found at lacrossestore.com